Effective Nov 21, 2019
Who we are
Helpahero.com and its parents, subsidiaries, affiliates, agents, representatives, consultants, employees, officers, and directors — (collectively, “Help A Hero,” “we,” or “us“, “ our“) is an online crowdfunding platform for Users to seek to raise funds for their own Campaigns and to contribute to the Campaigns of others. Campaign Owners can offer Perks to Contributors in thanks for the Contributors’ donation of funds. We are based in Newport Beach, CA. Undefined capitalized terms used herein shall have the definitions as set forth in our Terms and Conditions.
How this Policy applies
Who is the Data Controller?
Helpahero.com is the "data controller” of personal data collected by all of Helpahero, and Helpahero.com is responsible for deciding how personal data is collected, used, and disclosed. Campaign Owners may also be data controllers of certain data you provide to Campaign Owners when you make a Contribution to a Campaign or through any other Services.
Data you provide to us
We collect information you provide directly to us, information from third parties, and information that we collect through automated means. For example, we collect:
You may decline to provide us with your information. However, this will limit your ability to register for an account or use our Services. You may pledge to a project as a User by providing only an email address. However, to adjust your pledge, save payment details for future pledges, make project comments and take most other actions on our Site, you will need to finish creating an account. You may review, change or remove your information through your account settings.
How we collect information
How we use this information
Consistent with applicable law and choices and controls that may be available to you, we may use information collected from you, or from devices associated with you, to:
We will share your information in the following ways:
Your controls and choices
The laws in some jurisdictions requires us to provide you the ability to exercise certain controls and choices regarding our collection, use and sharing of your information. To the extent those laws apply to you, your controls and choices may include:
You may exercise these controls and choices in various ways, including contacting Customer Services, following instructions provided in communications sent to you, or by using your device or other available settings (for example, by re-setting your device’s advertising identifier and/or opting out of interest based ads). You can opt out of interest based ads by visiting the Digital Advertising Alliance or using the opt-out mechanism in the “Interest Based Ads” link in the footer of the site you are visiting.
Please be aware that if you do not allow us to collect personal information from you, we may not be able to deliver certain experiences, products, and services to you, and some of our Services may not be able to take account of your interests and preferences. If you have questions about the specific personal information about you that we process or retain, and your rights regarding that personal information, please contact us.
How we protect your information and data retention
Data transfers, storage, and processing globally
People under 18 (or the legal age in your jurisdiction) are not permitted to use Helpahero on their own. Helpahero does not knowingly collect any personal information from children under the age of 13 and children under 13 are not permitted to register for an account or use our Services. If you believe that a child has provided us with personal information, please contact us at [email protected]. If we become aware that a child under age 13 has provided us with personally identifiable information, we’ll delete it.
Rights of California residents
If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information to third parties for the third parties’ direct marketing purposes. To make such a request, please send an email to [email protected]. Pursuant to California Civil Code Section 1798.83(c)(2), we do not share your personal information with third parties’ direct marketing use unless you elect that we do so.
If you are a California resident under the age of 18, and a registered user of any site where this policy is posted, California Business and Professions Code Section 22581 permits you to request and obtain removal of content or information you have publicly posted. To make such a request, please contact us with a detailed description of the specific content or information to. Please be aware that such a request does not ensure complete or comprehensive removal of the content or information you have posted and that there may be circumstances in which the law does not require or allow removal even if requested.