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Frequently Asked Questions

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How does Help A Hero work?

Help a Hero makes it incredibly easy to raise money online for the things that matter to your most. In just a few minutes, you'll be able to personalize your fundraising campaign and share it with the people in your life.

With Help a Hero, the money you collect goes directly to you. There are no deadlines or limites – each donation you receive is yours to keep. Raising money for yourself or a loved one has never been easier. Plus, we're here to help. Help a Hero will respond to your emails 7 days a week.

Start your campaign

  • Set your fundraising goal
  • Tell your story
  • Add a picture or video

Share with friends

  • Send Emails
  • Send Text Messages
  • Share on social media

Manage donations

  • Accept donations
  • Thank Supporters
  • Withdraw Funds

People may use Helpahero to raise money for themselves, friends and family, or even complete strangers in random acts of kindness. People may raise money for just about everything, including medical expenses, education costs, volunteer programs, youth sports, funerals & memorials, and even animals & pets.

Helpahero features the very best in secure payment encryption technology. Your donors’ online payments are safe, and your money is stored securely until it's deposited into your bank account. a check.

The Helpahero platform carries a standard transaction fee of 5% plus $0.30 per donation, which allows for credit card processing and safe transfer of funds. See the Pricing Page for more details.

Optional. You may choose 30 to 60 days, or even forever campaigns which don't expire until you choose.

Not a problem! Reaching your goal is not a requirement. With Helpahero, you keep every donation that your campaign receives. Your campaign will be able to accept donations, even after you reach your goal. Once your goal is reached, the progress meter on your campaign will show that you have received more than your goal amount.